How does cleanliness impact customer perception and company image?

We’ve all heard the 5-second rule—you drop food on the floor, and if you grab it within five seconds, it’s still good to eat. But let’s be honest, whether it’s five seconds or five minutes, the state of the floor makes all the difference. Now imagine that rule in a commercial space—an office, a restaurant, or a busy lobby. Floors in these environments take on more than just the occasional dropped snack; they handle spills, dirt, and endless foot traffic.

While walls and ceilings tend to grab our attention, it’s the floors that bear the brunt of daily life and absorb the energy that flows through a home or business. In commercial spaces, floors handle heavy foot traffic, spills, and wear, yet they play a major role in creating a clean and inviting environment.